Delete your MiTow account

In the MiTow app

• Open Profile → Settings.
• Tap “Your Data & Account”.
• Tap “Delete my account” and confirm.

In the MiTow Driver app

• Open Profile → Legal & privacy (or, while your verification is pending, tap “Legal & privacy” on the verification screen).
• Tap “Delete my account” and confirm.

Without the app

Email support@mitow.in from any address with the subject “Delete my account” and the mobile number registered on the account. We will confirm by a code sent to that number before deleting anything.

What is deleted

• Your profile, name, email and photo; saved vehicles, addresses and emergency contacts.
• For partners: verification documents, bank details and vehicle photos.
• Your sign-in sessions and push notification tokens.
• Trip location trails, chat messages and notification history (these are also deleted automatically after 90–180 days).

What is kept, and for how long

• Invoices, payment and payout records, kept for as long as Indian tax and accounting law requires, with your name and contact details removed.
• Records connected to an open dispute, safety incident or legal claim, until it is resolved.

How long it takes

Deletion requests are processed within 30 days. You are signed out straight away. Money you are owed (a wallet balance or unpaid earnings) is settled first; contact support if you have any.